In May, the company’s Central-China service center opened in Zhengzhou’s Jinshui District, taking on regional delivery, technical support, and on-site services.
It is the first stop in the company’s regionalization strategy: engineers closer to customers, responses faster. Since opening, on-site support times for Central China customers have shortened significantly.
Every reduction in service radius is an upgrade in customer experience.
More regional service centers are on the way.